Refund Policy:
Customers may receive a refund under the following conditions:

• A refund will be issued for duplicate or invalid leads that do not meet the agreed-upon criteria.

• Refund requests must be submitted within 7 days of receiving the digital web lead.

• Refunds are issued as account credits or to the original payment method at the company's discretion.

• To request a refund, customers must contact log into the customer portal at ezmarketing.leadprosper.net or email support@ezliveleads.com with supporting details.
  
  

Shipping or Delivery Policy:
EZ Live Leads will deliver all digital web lead forms via:

• API Integration: Leads will be delivered directly to your CRM of choice.

• Email Notification: An email containing the digital web lead details will be sent to your email address of choice.

• Delivery of leads begins immediately upon activation of your account, based on the selected package and availability.
  
  

Return Policy and Process:
EZ Live Leads allows the return of up to 10% of purchased digital web leads under the following conditions:

• Customers must return digital web leads via the EZ Live Leads Customer Portal:
  ezmarketing.leadprosper.net

• Returns must be made within 7 days of receiving the lead.

• Leads must be returned with a valid reason for rejection (e.g., incorrect contact information, duplicate data).
  
  

Cancellation Policy:
To pause or cancel the purchase of digital web leads, customers must:

• Log into the EZ Live Leads Customer Portal:
  ezmarketing.leadprosper.net and select "Pause" leads.

• To permanently disable an account and request a refund of any remaining balance, customers must email support@ezliveleads.com.

• Refunds for account balances will be processed within 5-7 business days after approval.

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For any additional questions or assistance, please contact support@ezliveleads.com.